Last Updated: January 8, 2026
Build AI Studio (“Build AI Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website and funnels (the “Site”), request information, book a demo, purchase services, or otherwise interact with us.
If you have questions, contact us at [support_email].
This Privacy Policy applies to:
Visitors to our Site
Prospective business customers (e.g., cigar retailers) who request information, book a demo, or otherwise contact us
Purchasers of our services and related support contacts
Important: We may also provide marketing automation tools and services to retailer clients. If you are a customer of one of our retailer clients and you signed up for their marketing, see Section 12 (Client/End-Customer Data).
Our Site and services are intended for adults 21 years of age or older. We do not knowingly collect personal information from individuals under 21. If you believe someone under 21 has provided personal information to us, contact [support_email] and we will take reasonable steps to delete it.
Depending on how you interact with the Site, you may provide:
Contact information (such as name and email address; if you choose to provide it, phone number)
Business information (such as company name, role/title, website, and location)
Scheduling details (if you book a demo or call)
Communications (messages you send to us through forms, email, or other channels)
When you visit the Site, we may automatically collect:
Device and browser information (e.g., browser type, device type, operating system)
Log data (e.g., IP address, date/time of access, pages viewed, referring URL)
Cookie and similar technology data (see Section 8)
We may receive information from public sources (e.g., your company website) or referrals, to help us understand prospective business needs.
We use information for the following purposes:
To operate and secure the Site
To respond to inquiries and provide requested information
To provide demos, onboarding, and support
To send administrative messages (e.g., confirmations and service notices)
To market our services to business prospects, where permitted by law (you can opt out—see Section 9)
To improve the Site (e.g., diagnosing issues, improving UX)
To prevent fraud, abuse, and security incidents
To comply with legal obligations and enforce agreements
We may share information as follows:
We may share information with vendors that help us operate our business (for example, CRM/funnel hosting, email delivery, phone/SMS tools, scheduling, analytics, customer support tools, and payment processors). These providers are authorized to use information only as needed to provide services to us.
If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.
We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, or investigate suspected fraud or misuse.
We may share information when you instruct us to do so.
If you purchase services or pay an invoice through the Site, payments may be processed by a third-party payment processor (for example, Stripe). We do not store your full payment card details. The payment processor will handle your payment information according to its own terms and privacy practices.
We may receive limited information related to the transaction (such as billing name, billing email, partial card information like last four digits, payment status, and transaction identifiers) to provide services, manage your account, prevent fraud, and provide support.
We retain personal information for as long as reasonably necessary to:
fulfill the purposes described in this Privacy Policy,
comply with legal obligations,
resolve disputes, and
enforce agreements.
We may retain aggregated or de-identified information for longer periods.
We may use cookies, pixels, local storage, and similar technologies to:
operate and secure the Site,
remember preferences,
understand usage and improve performance,
measure marketing effectiveness.
You can control cookies through your browser settings. If you disable cookies, some features of the Site may not function properly.
Your selection may remain in effect until your consent expires or you clear cookies in your browser.
We may enable analytics and/or advertising measurement tools in the future (for example, tools that measure traffic sources, page performance, and conversion events). If enabled, those tools may use cookies or similar technologies to collect usage and device information. We will update this policy as needed when specific tools are enabled.
If you receive marketing emails from us, you can opt out at any time using the “unsubscribe” link in the email or by contacting [support_email].
If you choose to provide a phone number and opt in to receive text messages, you can opt out at any time by replying STOP (or by contacting [support_email]). Message and data rates may apply.
If you provide a phone number, we may call you regarding your inquiry, demo request, purchase, or support. You can ask us to stop calling by contacting [support_email].
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on where you live, you may have rights regarding your personal information, such as access, correction, deletion, or opting out of certain communications.
To submit a request, contact [support_email]. We may need to verify your identity before fulfilling a request.
Build AI Studio may provide tools and services to retailer clients. In those cases:
If you are a customer of a retailer client (for example, you signed up for that retailer’s VIP list), the retailer’s privacy practices apply to their marketing program.
Requests to access, delete, correct, or opt out from a retailer’s marketing should be directed to that retailer.
We may process information on behalf of retailer clients only as instructed by them and as needed to provide our services.
We operate in the United States. If you access the Site from outside the U.S., your information may be transferred to and processed in the U.S. or other locations where our service providers operate.
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent revision. Material changes will be posted on this page.
Build AI Studio
Email: [support_email]
Address: [address]
Phone: [phone]
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